Gambling is entertainment for adults aged 18 or over and involves a risk of losing the money you stake. Responsible gambling begins with recognising that a win cannot be relied on to meet financial commitments.
Spending Boundaries and Recognising Gambling Harm
Set aside essential living costs before deciding whether any money is available for gambling. Rent, food, bills and family responsibilities come first. Only spend an amount you can lose without damaging those commitments or needing to borrow.
Do not use loans or other people's money to continue playing. Trying to recover a loss through a bigger stake can deepen a financial problem. A promotion, jackpot or tournament position does not make another deposit affordable.
Keep track of time as well as spending. Leave space for sleep, work, relationships and activities away from a screen. Use deposit and session limits as boundaries around account use, with support available for questions about those tools.
Hiding losses, repeatedly exceeding an intended spending amount or feeling distressed when unable to play can indicate harm. Treat those changes as reasons to pause rather than reasons to find another game or offer.
Taking Time Away and Finding Independent Support
You can use in-account self-exclusion or speak to our support team when you want help stopping account use. Explain that gambling is causing concern so the conversation can address restrictions and the assistance you need.
GamCare and BeGambleAware offer independent gambling support. Consider speaking to someone you trust as well, particularly if gambling is affecting household money or relationships. You can seek help before the problem becomes a crisis.
Protect children from access to your account and avoid leaving gambling services available on a shared device. Taking time away is a valid choice regardless of a reward, an unfinished promotion or a recent result.